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Exchange & Returns

If you’re looking to exchange your Brightside Journal for another one, we're here to help! We offer exchange within 7 days of receiving your order.

Please note that exchanges can only be made under the following conditions:

  • The journal is damaged or defective on arrival
  • The journal must have no visible signs of wear or use
  • Discounted journals are final and cannot be exchanged

To initiate an exchange, please email us at hello@brightsidejournal.com . Once we receive the Journal from you, we'll inspect it and let you know about the next steps.

Additional Information:

  • Please allow us atleast 7 days to dispatch your replacement journal once we have received and approved your return

Due to the nature of the product, at the moment, we do not have a 'return for refund' policy.

Please email us at hello@brightsidejournal.com if you have any more questions around our exchange policy. We'll be happy to help!