Exchange & Returns
If you’re looking to exchange your Brightside Journal for another one, we're here to help! We offer exchange within 7 days of receiving your order.
Please note that exchanges can only be made under the following conditions:
- The journal is damaged or defective on arrival
- The journal must have no visible signs of wear or use
- Discounted journals are final and cannot be exchanged
To initiate an exchange, please email us at firstname.lastname@example.org . Once we receive the Journal from you, we'll inspect it and let you know about the next steps.
- Please allow us atleast 7 days to dispatch your replacement journal once we have received and approved your return
Due to the nature of the product, at the moment, we do not have a 'return for refund' policy.
Please email us at email@example.com if you have any more questions around our exchange policy. We'll be happy to help!